Refund policy

Food Order Errors
If you receive food that is different from your receipt, we sincerely apologize. Please call us as soon as you notice that there was an error in your order.
•For credit card payments, we will issue a cancel payment on the order with an error and recharge the corrected amount.
•For cash payments, you will be asked to pay the difference of the balance if the new food has a greater value than the food received in error. In the same way, you will receive the difference of the balance back as credit for the new item if less than the food received in error. In some cases, we may offer you a store credit. In all cases, please return the food order in the original container(s)* to our host.

Food Order Incomplete
In the rare occasion that you do not receive food that is on your receipt, we will make it up to you. Please call us as soon as you notice that any food items were not received in your order. You may cancel the missed food before we prepare it without any question, and we will refund the amount to a credit card or we will refund you with a store credit. No cash refunds.

Food Dissatisfaction
We cook our food fresh to order with only the finest and freshest ingredients. We take great care and pride in all of the dishes we make. Refunds and/or replacement food are available upon request for orders in which the food is wrong, omitted and other similar circumstances. Refunds are not typically provided for food that a guest simply does not like.

Cancel Order
Sorry, we cannot cancel, refund or give store credit if you change your mind or mistakenly order an item after the order is prepared. We cannot provide any refund or store credit for non-food items or beverages.

Cancelling Restaurant Delivery
We cannot cancel if an order is already in progress and on the delivery route. If the driver made a reasonable effort to contact you after arriving at your requested location, you may not be eligible for a refund.